We’re seeking an experienced Business Analyst to join our clients IT operations team on a 12-month fixed-term contract. You’ll play a key role in driving process improvements, supporting transformation projects, and ensuring new technologies are effectively embedded across the business.What you’ll do:Analyse, design, and optimise IT operations and business processes.Conduct requirements gathering, gap analysis, and process mapping.Collaborate with stakeholders to define “AS-IS” and “TO-BE” processes.Translate business needs into technical specifications.Support the selection and implementation of new IT toolsets.Create documentation and support change adoption across teams.What you bring:5+ years’ experience as a Business Analyst, ideally in digital transformation.Strong knowledge of ITIL principles and IT operations processes.Experience with business process optimisation and ITSM tools.Excellent communication, stakeholder management, and analytical skills.What’s on offer:25 days annual leaveFull gym and wellness programmeCLICK APPLY to be immediately considered!Posted 1 day ago Reference: 263261 Location: Ireland, County Dublin Salary: €60k - €70k base + benefitsClassification: Information & Communication TechnologyBusiness / Systems Analysts
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