Branch Manager - Automotive Aftermarket
We are a leading name in the automotive aftermarket, committed to providing top-quality products and unparalleled service to our customers. As we continue to grow, we are seeking a dynamic and experienced Branch Manager to lead our Branch operations to new heights.
As Branch Manager, you will be at the forefront of the Branch / Distribution Centre, ensuring the seamless execution of daily activities, including both Inbound (receiving, put away/replenishment) and Outbound (pick, pack, and ship) operations. Your primary responsibility will be to manage, train, and schedule a dedicated warehouse team, all while keeping a keen eye on productivity, payroll budgets, and fluctuating workloads.
This role offers an exciting opportunity to develop your skills and expertise in a market-leading business within the automotive aftermarket sector.
Your success as a Branch Manager will be measured by your ability to drive sales growth, increase customer satisfaction, and improve operational efficiency.
The successful candidate will possess strong leadership and management skills, with the ability to motivate and develop a high-performing team.
Key Responsibilities:
* Provide hands-on supervision and direction to warehouse staff to maximise productivity and accuracy.
* Plan and manage daily workloads to ensure all customer orders are shipped the same day.
* Support and maintain a customer-focused environment within the team.
* Train, develop, and manage the team, setting clear expectations and providing ongoing coaching and mentoring.
* Conduct and oversee quarterly physical stock takes, ensuring accurate data input and record-keeping.
* Investigate and address supplier performance issues, working closely with the Procurement Department to implement corrective actions.
* Optimise logistics operations, including vehicle delivery routes, to enhance customer service and cost efficiency.
Qualifications & Experience:
* Strong knowledge of warehouse operations and business acumen.
* Experience in Branch / Distribution Centre operations, preferably in a Store, Direct to Consumer, or Business to Business environment.
* Ideally be Proficient in Warehouse Management Systems (WMS) and Microsoft Operating Systems.
* Understanding of Process Improvement methodologies such as Six Sigma is desirable.
* Demonstrated leadership and people management skills, with the ability to drive team success.
* A proactive approach to problem-solving and the ability to develop effective solutions.