Sanderson are partnering with a leading professional services firm is seeking a proactive and detail driven Senior Credit Controller to join its Finance team. This role plays a key part in managing the firm's overall debt position, supporting stakeholders, and ensuring strong financial performance across the business. The successful candidate will help drive down aged debt, maintain excellent client relationships, and deliver accurate reporting that supports key decision-making.
The purpose of this role is to support the business in managing its debt position in line with the International Credit Policy, proactively reduce aged debt, and maintain positive relationships with both internal and external clients. The role involves working closely with stakeholders to help them achieve personal and company wide KPIs, while providing timely and accurate reporting that highlights key debt issues and drives queries to resolution.
Key Responsibilities
* Promoting customer goodwill through professional credit control and relationship building.
* Attending monthly revenue meetings with Partners and Associates to discuss WIP, debt, disbursements, client monies, time management, and billing.
* Ensuring accurate data management for timekeepers, matters, rates, and invoices across internal systems.
* Ensuring compliance with client e-Billing guidelines and vendor requirements.
* Collecting debt in line with the International Credit Policy by liaising with Partners and external clients to meet cash collection targets.
* Identifying and resolving client disputes while following escalation procedures.
* Ensuring compliance with relevant regulatory requirements within the jurisdiction.
* Managing accurate client onboarding and ensuring correct setup across internal and client platforms.
* Providing detailed ledger analysis to support KPI achievement and drive remedial actions where needed.
* Supporting management with ad hoc tasks and team projects as required.
Skills, Experience & Attributes
* At least 3 - 4 years' experience in Revenue Control, Billing, or Credit Control within a law firm or similar professional services environment.
* Experience using SAP or bespoke collection systems is highly advantageous.
* Experience working within multinational environments is a strong advantage.
* Proven background in credit control within a target-driven environment, demonstrating proactive results.
* Excellent verbal and written communication skills with the ability to manage challenging conversations.
* Strong negotiation and influencing abilities with a track record of achieving positive outcomes.
* Self-starter mindset with strong attention to detail and the ability to think creatively and intuitively.
For more information contact Elaine Liston on or apply online for more information.
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