Company Description
FRS Recruitment prides itself on being different, with roots as an agricultural co-operative since 1980. We have evolved into a multifaceted, industrial, technological, and highly specialized recruitment agency with a wide range of industry expertise. Our team of experienced consultants operates from ten offices nationwide, building partnerships and careers through innovative recruitment and market insights. Learn more at
Role Description
This is a full-time on-site role for a Customer Support Administrator based in Portlaoise. The Customer Support Administrator will be responsible for handling customer inquiries, providing technical support, ensuring customer satisfaction, and delivering high-quality customer service. The role involves effective communication with customers to resolve issues and provide support.
Qualifications
* Customer Support, Customer Service, and Customer Satisfaction skills
* Strong Communication skills
* Experience in Technical Support
* Excellent problem-solving abilities
* Ability to work independently and as part of a team
* Proficiency in using customer support software and tools
* Previous experience in a similar role is a plus
* Bachelor's degree in a related field is beneficial