About Us
We're a team working on something innovative at the intersection of AI, customer support and real-time simulations. Our goal is to scale support without losing what makes humans amazing: warmth, empathy, and intuition.
Our solution combines cutting-edge technology with human values to create meaningful customer interactions. We believe that building great products requires collaboration, creativity and a willingness to challenge the status quo.
The Role
We're looking for an experienced engineer who shares our passion for innovation and technical leadership. You'll shape our product decisions, own key parts of our platform, mentor your colleagues and push yourself in new ways.
Your day-to-day will involve leading advanced prompt engineering pipelines architecting scalable solutions handling thousands of conversations daily across integrations like Zendesk, Intercom and Salesforce.