Role Overview: We are seeking a professional and passionate Spa Therapist to join our team at The Address Sligo. The ideal candidate will deliver a range of spa and wellness treatments to the highest standard, ensuring every guest receives an exceptional and memorable experience.
Key Responsibilities
* Deliver a wide range of spa treatments including facials, massages, body scrubs, wraps, and beauty therapies, in line with brand standards.
* Provide professional consultation to guests, tailoring treatments to individual needs and preferences.
* Ensure treatment rooms and spa facilities are clean, well-presented, and stocked at all times.
* Promote spa services, packages, and retail products to enhance the guest experience.
* Uphold the highest standards of hygiene, health, and safety.
* Work collaboratively with the spa team to meet service and revenue targets.
* Maintain accurate client records and support guest retention through excellent service.
* Handle guest queries and concerns in a professional, courteous, and discreet manner.
Requirements
* Previous experience as a Spa Therapist in a luxury hotel or spa environment preferred.
* Strong knowledge of massage techniques, skincare, and wellness therapies.
* Excellent communication and customer service skills.
* Ability to work weekends, evenings, and public holidays as required.
* A genuine passion for wellness, hospitality, and delivering outstanding guest care.
* Familiarity with spa software systems and proficiency in Microsoft Office applications.
* Flexibility to work evenings, weekends, and holidays as needed.
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