Job Summary:
We are seeking an exceptional client management professional to join our team as a Plan Management Analyst/Associate. In this role, you will be responsible for managing client accounts, working closely with various teams across operational and IT departments.
This is a dynamic environment where you will have the flexibility to manage your workload, collaborate with diverse teams, and innovate processes.
* Manage a portfolio of Companies administering employee share plans within a team framework
* Interact with customers/clients on operational transactions related to their share plan program
* Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving
* Organize, develop and maintain procedural and process documentation related to client companies' program(s) to ensure accurate transaction processing and minimize risk
* Assist in identifying new system tools and enhancements to existing systems
* Implement projects to enhance business operations while acting as a point of contact for Client Accounts
* Create and maintain excellent relations with key business partners as well as identify innovative client solutions
Required Skills and Qualifications:
* Excellent communication skills
* Proven numeric, financial analysis, documentation and procedural skills required
* Excellent computer skills including Microsoft Excel and Word
* Demonstrate commercial acumen with an ability to be innovative & pro-active
* Ability to prioritise and adhere to tight deadlines
Benefits:
* Opportunity to work in a dynamic environment
* Collaboration with diverse teams
* Innovation and growth opportunities