Retail Manager – Fashion / Home
Are you a people-first retail leader who thrives in a fast-paced, customer-focused environment? Our client, a well-known retailer, is undergoing an exciting period of transformation and investment. They are looking for experienced Retail Managers to inspire colleagues, deliver an exceptional customer experience, and play a key role in driving performance on the shop floor.
This is your chance to join a business where innovation, agility, and excellence shape everything they do – and where you'll have the autonomy to lead, coach, and develop a high-performing team.
What you'll do:
1. Mentor, coach, and celebrate success-while effectively managing performance.
2. Act on customer feedback quickly to ensure service excellence.
3. Create a great place to work by listening to and acting on colleague input.
4. Ensure the store trades safely and legally at all times.
5. Support and coach team leaders and sales advisors to deliver smooth operations.
6. Drive flawless execution of launches, events, and campaigns.
7. Ensure compliance with all processes, policies, and guidelines.
8. Oversee the full colleague lifecycle: hiring, onboarding, scheduling, and development.
9. Manage probation reviews, return-to-work processes, and absence meetings.
About you:
10. Proven experience managing and developing teams in a retail or customer-facing environment.
11. Leads by example, inspiring teams to perform at their best.
12. Commercially aware with a strong focus on customer service.
13. Can adapt quickly in a fast-paced, evolving environment.
Why apply?
14. Competitive salary up to 50K depending on experience.
15. 4-day working option (40 hours).
16. Staff discount.
17. Bonus.
18. Pension and life assurance.
19. Excellent training, career development, and long-term progression opportunities.