Job Title: Key Account Manager
This role involves managing key customer relationships to achieve business objectives and growth targets.
Main Responsibilities:
* Manage and develop strategic partnerships with key customers
* Achieve sales targets and business performance indicators
* Foster open communication and resolve customer issues efficiently
* Collaborate with internal teams to drive cross-functional initiatives
* Understand customer needs and preferences
* Analyse market trends and competitor activity
* Gather and provide actionable customer feedback
* Promote company products and services through effective trade show participation
* Renew and expand contracts, and conduct market research
Requirements and Qualifications:
* Proven experience in sales, business development or account management
* Strong ability to travel within the region
* Excellent verbal and written communication skills
* Data-driven approach with analytical mindset
* Exceptional interpersonal and problem-solving skills
* Dedication to delivering exceptional customer service
* Able to identify new business opportunities and generate innovative ideas
* Proficient in Microsoft Office applications