About the Role: Virgin Media Television seeks a Digital Asset Coordinator to join its Operations team.
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This role is part of the core operational team responsible for editing, encoding, and delivering Video on Demand content across multiple platforms. Irregular hours and weekend work are involved.
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Key Responsibilities:
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* Creation of assets and input of metadata into the Content Management System
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* Monitoring deliveries through various stages - from metadata creation to appearance on platforms, remedying issues when required
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* Liaising closely with platform partners to address file failures and ensure complete deliveries
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* Closely monitoring VOD platforms to ensure accurate representation of all content and addressing inconsistencies
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* Liaising with the Commercial Department to handle advertising partner requests accurately and timely
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* Resolving external customer enquiries and escalating user issues as necessary
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* Working with development and tech teams to log technical issues and develop strong working relationships with internal stakeholders
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* Generating creative concepts for VOD in line with key messages and major initiatives
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* Managing VOD Box Set campaigns from encoding and delivery to presentation on platforms and promotion on social media
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* Collaborating with Ad Operations to deliver campaigns across multiple platforms
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* Managing encoding, delivery, and promotion of commercially produced VOD campaigns on Virgin Media Player
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* Publishing content to the Virgin Media Television website and adding new information as required
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Skills & Expertise:
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* Experience with multiplatform/VOD materials delivery
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* Knowledge of Avid-based editing systems or similar
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* At least 1 year of editing experience
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* Understanding of broadcast video file formats and standards
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* Able to multitask and troubleshoot to resolve issues and shift priorities effectively
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The Person:
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* First-class problem-solving skills
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* Effective communication and time management abilities
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* Ability to work in a fast-paced environment and adapt to change
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* High attention to detail and methodical approach to tasks and project work
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* Resourceful and self-motivated with a collaborative approach
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* Flexible approach to working a shift pattern
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* Equal opportunities employer seeking a diverse workforce
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