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Note: This is a Fixed-Term contract until June 2026
Reporting to the Toolroom Supervisor, the Toolmaker will be responsible for the maintenance and repair of all moulds in operation at West. This role involves working closely with Toolroom Leads and Production Group Leaders to understand daily priorities and ensure resolution to tooling issues in a timely manner.
Essential Duties and Responsibilities
* Responsible for the repair and maintenance of moulds including investigations and root cause analysis of major tooling issues.
* Responsible for the manufacture of jigs & fixtures, in the support of mould and equipment maintenance.
* Gathers critical tooling information for report composition.
* Identifies continuous tooling improvements for future/repeat moulds.
* Reports/escalates all issues to Toolroom Supervisor.
* Assists the Toolroom Supervisor in the development of tooling documentation and the compiling of maintenance procedures for each mould.
* Works with Production Group Leaders in troubleshooting mould issues.
* Solves, in conjunction with the Quality Department, customer related issues as required.
* Attends internal meetings to establish priorities.
* Liaises with external suppliers on the repair/replacement of tooling components and equipment.
* Assists the Toolroom Supervisor in the identification and development of talent within the team and delivering training as required to new employees and apprentices.
* Responsible for the capture of all tooling intervention information and data on CMMS.
* Proposes improvements to processes and procedures to Toolroom Lead and Supervisor.
* Works autonomously within established procedures and practices.
* Supports and contributes in Lean Sigma projects.
* Complies with all site Environmental, Health and Safety requirements, training and regulations.
* Complies with all local site company policies, procedures and corporate policies.
* Acts in accordance with West’s Guiding Principles and adheres to the Corporate Code of Conduct.
* Performs additional duties at the request of the direct supervisor.
Education
* Toolmaking qualification
Work Experience
* Minimum 3 years’ experience ideally with time served producing injection moulds.
* Excellent machining knowledge and skills.
* Previous experience in a mould maintenance environment supporting high volume manufacturing.
Preferred Knowledge, Skills and Abilities
* Strong written and verbal communication skills.
* Good understanding of the injection moulding process.
* Experience in maintaining hot runner systems.
* Knowledge of CMMS.
* Ability to weld.
* Knowledge of tooling hydraulics, pneumatics and electrics.
* Proficient IT skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook).
* Experience in 3D modelling and drawing software packages (e.g., SolidWorks).
Travel Requirements
10%: Up to 26 business days per year
Physical Requirements
Sedentary - exerting up to 10 lbs/4 kg of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Physical and Mental Requirements
Physical:
* Must be able to stand/walk for periods of up to 4 hours between rest periods.
* Must be able to lift equipment and tools up to 25 kg up to 10 times per day.
* Must be able to climb up and down stepladders/stairs up to 10 times per day.
Mental:
* Ability to reason logically and make sound decisions, consider alternative and diverse perspectives, and communicate effectively both orally and in writing.
* Ability to address multiple complex problems simultaneously.
* Ability to work as part of a team.
* Ability to work under pressure.
* Ability to understand, remember, and follow verbal and written instructions.
* Ability to complete tasks independently.
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