Job Description:
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* Coordinate and manage the daily activities of a team.
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* Establish work schedules, assign tasks, and cross-train staff.
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* Respond to customer requests and complaints and escalate as necessary.
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* Approve client materials and ensure they align with brand guidelines.
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* Maintain the integrity of databases and other digital tools associated with service delivery.
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Required Skills and Qualifications:
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* A minimum of 4+ years of experience in related roles, such as facilities management or customer service.
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* The ability to comprehend, analyze, and interpret sophisticated documents and solve problems involving several options in situations.
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* Intermediate analytical and quantitative skills.
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* A desire to present information to internal departments and/or large groups of employees.
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* Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.
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* A high level of attention to detail and strong verbal and written skills.
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* Basic knowledge of financial terms and principles.
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* The ability to calculate simple figures such as percentages.
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* The ability to understand and carry out general instructions in standard situations and resolve issues.
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* Intermediate skills with Google OS and Microsoft Office Suite products.
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* A desire to learn new technologies and digital tools.
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Benefits:
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* The opportunity to thrive, grow meaningful careers, and find a place where you belong.
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* A commitment to hiring the best, most talented people and empowering them to succeed.
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* A supportive environment that fosters growth and development.
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Location:
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Dublin, IRL
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