Job Title: Infrastructure Support Specialist
We are seeking a highly skilled and experienced professional to join our team as an Infrastructure Support Specialist. This is a critical role that requires the ability to design, implement, and manage complex infrastructure systems.
* Main Responsibilities:
o Design, build, and maintain on-premises and cloud-based infrastructure solutions
o Implement and administer security protocols to protect against cyber threats
o Develop and maintain technical documentation for infrastructure systems
o Collaborate with cross-functional teams to ensure seamless system integration
Key Skills:
* Extensive experience in Windows Server administration (Active Directory, DNS, DHCP, Group Policy)
* Working knowledge of Linux administration (CentOS, Debian, Bash scripting)
* Solid understanding of networking concepts, including protocols, troubleshooting, IP, routing, firewalls, and VPNs
* Familiarity with monitoring tools (e.g., Nagios, PRTG or equivalent)
* Proficiency in scripting/automation using PowerShell, Python, or Azure CLI
Azure Expertise:
* Azure Active Directory administration
* Provisioning and managing virtual machines
* Configuration of VNETs, NSGs, VPN Gateways, and load balancers
* Use and management of Key Vaults
* Storage solutions (Blob, File, Disk services)
* Backup and disaster recovery planning
* Access management through RBAC
* Experience with Azure SQL / Managed SQL Instances
* Deployment of Web Apps
* Monitoring through Azure Monitoring and Database Watchers
Microsoft 365:
* Administration of Microsoft 365 environments
* Exchange Online management
* Familiarity with Microsoft Defender Suite
Security & Compliance:
* Awareness of ISO 27001, ISO 22301, and NIST CSF frameworks
* Strong understanding of security best practices
Soft Skills:
* Excellent English communication skills, both written and verbal
* Strong attention to detail with proven troubleshooting and root-cause analysis capabilities
* Ability to work independently as well as collaboratively within a team
* A proactive, customer-focused approach