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Global Talent Acquisition @ WTW | Leadership Recruitment
Description
Client Service Advisor
Willis Towers Watson is one of Ireland’s leading insurance brokers, risk advisors, pensions, and actuarial consultancies. Over the past 100 years, we have built an outstanding reputation for superior client service. In our Corporate Risk and Broking business, we provide appropriate and innovative Insurance Programmes for our Clients. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, leveraging our industry experience and market expertise.
An exciting opportunity is now available for a Client Service Advisor. The primary purpose of this role is to perform the broking role for a portfolio of clients and provide a superior level of client service supporting the business in achieving its objectives, focusing on Client, Financial, People, and Operational Excellence.
Main Responsibilities Include
* Perform the broking role for clients, handling renewals, claims, mid-term alterations, and queries.
* Provide efficient, friendly client service ensuring all deadlines are met.
* Understand each client's business and culture.
* Support growth opportunities within existing client accounts.
* Foster beneficial insurer relationships.
* Follow procedures for renewals and new business.
* Maintain compliance with company and regulatory standards.
* Participate in project work and provide technical support to colleagues.
* Build relationships across teams and offshore business units.
* Act as an ambassador for WTW’s purpose, values, and culture.
Qualifications
The Requirements
* Certified Insurance Practitioner (CIP) qualification.
* Experience working for an insurer or broker.
* Client advocacy skills.
* Desire for early responsibility.
* Passion for learning about insurance.
* Hardworking, proactive, flexible.
* Problem-solving capabilities.
* Proficiency in Microsoft Office.
* Strong interpersonal, organizational, analytical, and communication skills.
* High accuracy and attention to detail.
WTW’s Compensation Package
Our benefits include salary negotiability, annual leave, flexible time, comprehensive benefits, discretionary bonus, commission on new business revenue, pension, healthcare allowance, educational support, life assurance, charitable matching, group income protection, share scheme, employee assistance, hybrid working, wellness programs, and paid professional memberships.
At WTW, we trust our colleagues to succeed with the right environment and tools. Our approach to flexibility is based on trust, and “hybrid” work is tailored to individual needs.
Equal opportunity employer. We welcome applications from all backgrounds and abilities. Please inform us if you require accommodations during the recruitment process.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
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