The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for an experienced
Front Office Manager
for a well-established hotel in
Killarney
.
This is an excellent opportunity for a passionate hospitality professional to take ownership of the front office function and play a key role in delivering outstanding guest experiences.
As Front Office Manager, you will be responsible for overseeing all front-of-house operations, ensuring exceptional service standards, and leading a motivated reception team.
You will be the first point of contact for guests and play a vital role in shaping their overall experience from arrival to departure.
Our client is a respected hospitality business with a strong reputation for service excellence, guest satisfaction, and staff development.
They offer a supportive working environment and genuine opportunities for career progression within the organisation.
Key Duties & Responsibilities
Manage the day-to-day operations of the front office and reception team
Ensure a consistently high standard of guest service and professionalism
Lead, train, and motivate front office staff to achieve operational excellence
Handle guest queries, feedback, and complaints in a professional and timely manner
Oversee reservations, check-in/check-out procedures, and room allocations
Work closely with other departments to ensure seamless guest experiences
Monitor KPIs, occupancy levels, and service standards
Ensure compliance with company policies, procedures, and health & safety regulations
Must-Have Requirements
Proven experience in the hospitality industry
Previous experience in a similar Front Office / Front Manager role
or
a strong Senior Receptionist / Duty Manager ready to step up in their career
Excellent communication, leadership, and organisational skills
A strong guest-focused mindset with attention to detail
Living in Ireland with the full right to work in the Republic of Ireland
Visa is not provided
Accommodation provided
Salary & Benefits
Salary:
€40,000 per annum (negotiable depending on experience)
Opportunities for career progression within the company
Access to professional development and training programmes
A dynamic, supportive, and team-focused working environment
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