Overview
We are recruiting a Receptionist to join our Rapport team of 3 Ambassadors, in Dublin. Our client is a global financial institution, and this role plays a crucial part in delivering an outstanding front‑of‑house experience. As a Receptionist, your primary responsibility is to warmly welcome guests, assisting with hospitality and catering, supporting events, and efficiently directing guests to their meeting rooms.
Employment details
* Type of contract: Full-time, Permanent
* Hours: 40 per week (Monday–Friday; shift rota basis between 7 AM and 7 PM)
What you will get
* Financial Freedom: Exclusive travel and grocery discounts, life assurance and cash rewards. Tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme.
* Secure Your Future: Contributory pension scheme.
* Health Matters: Wellness programs, an Employee Assistance Program, digital counsellor services, and eye examination voucher for VDU/DSE testing.
* Thrive Personally & Professionally: Learning and development opportunities to elevate your career.
* Celebrate Excellence: WOW Awards for exceptional contributions.
* Give Back to Community: One paid day off annually to support a cause you're passionate about.
Main Responsibilities
* Register all visitors upon arrival, ensuring a smooth check-in and guiding them to client floors.
* Assist with general reception queries, providing helpful and professional responses.
* Assist with hospitality and catering, and support events as required by the business.
* Oversee client meeting rooms, ensuring they are prepared and well‑maintained.
* Maintain a welcoming and professional front‑of‑house environment.
* Support the team in delivering a high standard of customer service and client requests.
The ideal candidate will
* Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
* Be friendly and engaging, creating a positive first impression for all visitors.
* Have excellent communication skills, ensuring clear and professional interactions.
* Enjoy being part of a close‑knit team where teamwork is crucial to success.
* Be able to multitask and adapt to changes, managing multiple priorities effectively.
* Possess good administrative skills, handling tasks accurately and efficiently.
About Us
Rapport Guest Services is a multi‑award‑winning company delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine a people‑first culture with exceptional service standards. We are committed to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5–7 working days. Rapport job adverts typically receive a high response rate, but we do review all applications. Please check your inbox and junk/spam folders for our response. Due to high application volumes, we recommend applying for no more than one role at a time and choosing the role that best matches your experience.
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