Job Title: Quality Systems Co-Ordinator
Reports to: Quality Manager
Job Purpose
Working within a fast-paced environment the job holder will work with the Quality Manager providing support to the Quality Assurance department on day-to-day tasks.
Working with the Quality Manager, the job holder will administrate the Quality system in Q-Pulse and support as appropriate customer quality queries, as well as manage the internal communications to the Management team.
Role Responsibilities
Creating and updating various reports – daily/weekly/monthly
Respond to customer day to day queries
Raising and reporting Internal and External Deviations in Q-Pulse
Supporting Customer audits as requested
Updating and administrating quality documents in Q-Pulse
Working with the Management Team and site stakeholders
Progressing to closure – CAPA's, OFI's, EV's
Investigation of customer queries
Decisions on quality in absence of Quality Manager
Ensure audit actions are completed and uploaded to Q-Pulse
Manage the Internal CAPA system, communicate overdues to management team
Quality System
All functions to be carried out in accordance with ISO **** quality management standard requirements with reference to the sites Quality Policy, Policy Manual & relevant Works Instructions.
Work with Quality Manager to ensure that all aspects of PS**** are integrated into the Quality system.
Knowledge, Skills, Experience
Ability to operate Microsoft Excel/Word (Creating graphs/WI/Process Maps)
Skilled in information handling, analysis, and presentation
Quality Conscious
Communication skills
Other Requirements
Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs.
Successfully adapts to changing demands and conditions.
Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.