Job Title: DIRECTOR OF RETAIL OPERATIONS This is a leadership role where you will be responsible for overseeing the day-to-day operations of our retail stores. You will lead, coach and motivate your team to achieve sales targets and deliver exceptional customer service. About the Role: As Director of Retail Operations, you will be in charge of managing store staff, maintaining high visual standards, ensuring compliance with health & safety procedures and driving commercial performance. Main Responsibilities: • Manage daily store activities including sales management, staffing plans, stock control and visual merchandising • Lead a team by example to deliver strong business results while providing an excellent customer experience. • Support budgeting processes and manage wages to ensure efficient operational performance. • Maintain high operational standards in line with company policies. ----------------------------------- The Ideal Candidate Will Have;