Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
The Business Analyst serves as an agile project manager and business analyst who owns the end-to-end delivery of client EDI and API integration projects.
This role combines project orchestration, stakeholder management, and technical analysis to drive integration implementations from discovery through go-live. The successful candidate will effectively coordinate cross‑functional teams including clients, developers, operations staff, and internal stakeholders while maintaining project momentum and proactively managing risks.
This position requires both strong project management capabilities and technical proficiency in EDI standards to perform gap analysis and create data mappings that guide development work.
This is a remote role with ad hoc attendance to one of our offices.
ESSENTIAL JOB FUNCTIONS
Project Management & Orchestration
Project Ownership: Take ownership of integration projects from initial planning through go-live, validating and refining project plans while driving execution across all phases
Story Management: Create and maintain detailed Jira stories for development team, ensuring work is clearly defined and stays ahead of team velocity to prevent delays
Team Coordination: Orchestrate activities across developers, operations teams, and client resources throughout the project lifecycle (discovery, development, testing, deployment)
Agile Participation: Participate in daily standups with broader BA and developer teams, providing project updates and coordinating dependencies
Stakeholder Management & Communication
Status Reporting: Provide weekly project status updates to internal stakeholders (sales, account management) and clients, ensuring transparency and preventing communication gaps
Client Engagement: Ensure client responsiveness during discovery and testing phases, escalating unresponsiveness or delays to appropriate stakeholders and management
Scope Management: Identify and address scope misalignments early, working with clients to clarify requirements and involving sales and management when needed
Risk Management: Proactively identify project risks, communicate concerns to stakeholders, and elevate issues to management with recommended solutions
Technical Analysis & Requirements
Gap Analysis: Perform detailed technical gap analysis of client requirements against system capabilities, identifying integration scope and complexity
Data Mapping: Create field-by-field paper mappings for EDI transactions, XML, JSON, and text file formats that developers will use for implementation
Requirements Documentation: Work with Client Solutions Managers to gather and document detailed integration requirements during discovery phase
Developer Collaboration: Partner with development team throughout build phase to answer questions and clarify mapping specifications
EDI Expertise: Leverage knowledge of EDI standards (ANSI X12, EDIFACT) and integration formats to design effective solutions
Quality Assurance & Testing
Operations Alignment: Secure operational team buy-in and support for User Acceptance Testing (UAT) phase
Testing Coordination: Coordinate UAT activities with clients and operations teams, ensuring proper test coverage before production deployment
Quality Validation: Perform quality assurance testing on integration builds before production release
Process Management
Meeting Facilitation: Develop and lead internal and external meeting agendas, applying project standards consistently
Documentation: Prepare reports, flow diagrams, and project documentation to support implementation and knowledge transfer
Continuous Improvement: Review project outcomes and identify opportunities for process optimization
Other duties as assigned
PHYSICAL REQUIREMENTS
Ability to work on computer screen for extended periods
Regular office attendance required
Standard office environment with occasional sitting or standing for extended periods
SKILLS AND ABILITIES
Required Skills
EDI Knowledge: Extensive understanding of EDI standards (ANSI X12, EDIFACT) and working knowledge of XML, JSON data formats
Data Mapping: Ability to translate business and technical requirements into detailed field‑by‑field data mappings
Project Management: Strong organizational skills with ability to manage multiple concurrent projects and maintain team velocity
Stakeholder Management: Proven ability to manage expectations, communicate proactively, and navigate competing priorities across multiple stakeholder groups
Logistics industry knowledge (freight forwarding, warehousing, customs brokerage)
Problem‑Solving: Strong analytical skills with ability to identify issues early and develop solutions independently
Communication: Excellent written and verbal communication skills for both technical and non‑technical audiences
Agile Execution: Ability to work within agile frameworks, create actionable stories, and drive work to completion against target dates
Team Collaboration: Works effectively with cross‑functional teams while taking ownership of project outcomes
Judgment & Escalation: Demonstrates sound judgment in knowing when to resolve issues independently vs. when to elevate to management
Preferred Skills
Integration experience in retail, government, high tech, or energy verticals
SQL or other programming language experience
Experience with integration platforms (Boomi, Sterling Integrator, Informatica)
EDUCATION AND EXPERIENCE
Education: Bachelor's degree in Business, Information Systems, Supply Chain, or related analytical field preferred, OR 5+ years logistics industry experience
Experience Requirements:
Minimum 5 years of Business Analysis experience
Demonstrated experience managing projects with multiple stakeholders
Experience coordinating development teams and driving technical implementations
Proven track record of delivering integration projects on time
Preferred Experience
Logistics operations experience (freight forwarding, warehousing, customs brokerage)
Experience managing client expectations in consulting or implementation environments
CERTIFICATION & LICENSES
Professional certification in Project Management (PMP, CSM) or Business Analysis (CBAP) preferred but not required
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