Synopsis: We are seeking a seasoned Senior Business Analyst to lead the delivery of high-impact initiatives across cross-functional teams in a dynamic and regulated environment.
Key Responsibilities:
* Lead the elicitation, analysis, and management of business and functional requirements to deliver high-quality, value-driven solutions
* Collaborate with stakeholders through workshops and interviews to map, design, and document efficient business processes
* Work closely with IT, development, and operations teams to shape and deliver innovative, technology-enabled solutions
* Prepare and maintain detailed documentation such as Business Requirements Documents (BRDs), process flows, and dashboards to ensure clarity and accessibility
* Facilitate training and knowledge-sharing sessions to support IT and business teams in adopting new systems and processes
* Proactively contribute to identifying and managing project and delivery risks
* Build strong relationships with both internal and external stakeholders to ensure effective communication and alignment throughout the project lifecycle
* Oversee test planning, execution, and defect management in collaboration with QA teams, while supporting business UAT activities
* Execute and document testing activities to validate system performance and reliability
Qualifications and Skills:
* Bachelor's degree in Business Administration, Information Technology, or a related field
* 5+ years of proven experience as a Business Analyst in IT, ideally within the Financial Services sector
* Familiarity with Salesforce is a must
* Excellent communication, analytical, and problem-solving skills
* Strong planning and organisational abilities; experience working within Agile/Scrum teams
* Experience writing user stories
* Experience in Life/Pensions is a must