Front of House Manager
Location: Dublin City Centre
Job Type: Full‑Time, 37.5 hours per week (5 shifts)
Recruiting on behalf of a busy city centre hospitality property to find a hands‑on leader responsible for running the Front Office and ensuring every guest has a great experience.
Key Responsibilities
* Manage all Front Office operations, including check‑in/check‑out, reservations, and guest queries.
* Lead, motivate, and support the Front of House team.
* Work with management to optimise room allocation, revenue, and KPIs.
* Manage the department budget and support additional revenue opportunities (e.g., tours, merchandise, café items).
* Maintain high standards of service, organisation, and presentation.
* Ensure compliance with health, safety, and security standards.
* Run team briefings, meetings, and performance reviews.
Who We’re Looking For
* Minimum 2 years’ experience in a Front Office leadership role.
* Experience with revenue management and operational systems (hotel PMS, previous MEWS experience is a big plus).
* Strong guest service and complaint‑handling skills.
* A reliable, organised leader who enjoys working with people and supporting a team.
* Must have full right to work in Ireland.
What’s on Offer
* Competitive salary with pension contribution.
* Opportunities for growth and career development.
* Staff discounts and complimentary room nights.
* A supportive team environment with regular social events.
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