Job Title: Business Process Senior Consultant ( Transfer Agency)
Contract Length: October 27th, 2026
Location: Limerick
Key Responsibilities:
* Manage end-to-end transfer agency processes, including subscription, redemption, and transfer of shares.
* Ensure accurate processing of client transactions in line with regulatory and compliance standards.
* Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
* Collaborate with internal teams to streamline processes and improve operational efficiency.
* Prepare and review reports for clients, ensuring accuracy and timely delivery.
* Stay updated on industry trends and regulatory changes impacting the transfer agency sector.
* Conduct training sessions for junior staff and contribute to their professional development.
* Assist in the implementation of system enhancements and new technologies related to transfer agency operations.
Qualifications:
* Bachelor's degree in finance, Business, or a related field.
* Minimum of 3 years of experience in transfer agency or a similar role within the financial services industry.
* Strong understanding of investment funds, regulatory requirements, and operational processes.
* Excellent communication and interpersonal skills, with a focus on client service.
* Proficiency in relevant software and systems used in transfer agency operations.
* Strong analytical skills and attention to detail.
* Ability to work independently and as part of a team in a fast-paced environment.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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