Customer Experience Banker
As a valued member of our team, you will play a vital role in delivering exceptional customer experiences. You will be responsible for retaining and growing customer relationships by proactively identifying financial goals and needs.
Duties & Responsibilities:
* Provide excellent customer service and effectively resolve customer issues.
* Be proficient in understanding and educating customers on consumer deposit products.
* Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
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