About the Company
Our client, a local specialist with over 30 years of experience, represents top manufacturers in their industry.
About the Role
We are seeking an Administrator/Parts Advisor to join their office-based team on a full-time permanent basis.
Your Responsibilities
* Act as the first point of contact for customer enquiries via telephone and email.
* Identify spare parts using online machine manuals and technical diagrams.
* Assist in sourcing parts identified by customers and site engineers.
* Advise on parts availability, pricing, and lead times.
* Liaise with the Warranty department to process returns.
* Maintain an accurate internal stock control system.
* Coordinate transportation of parts via couriers and track deliveries.
Requirements
* Minimum GCSE standard or equivalent in Maths and English.
* Previous experience in a busy office environment, ideally in after-sales customer service.
* Self-motivation and ability to work independently.
* Organisational skills and ability to prioritise workload.
* Proficiency in MS Office.
* Excellent communication skills, both written and verbal.
What We Offer
* Competitive salary dependent on experience.
* Onsite car parking.
* Company pension scheme.
* 30 days annual leave.
* Full-time permanent role.
* Full training provided.