WhatsApp Integrity Operations Project Manager (Child Safety)Join to apply for the WhatsApp Integrity Operations Project Manager (Child Safety) role at MetaWhatsApp Integrity Operations Project Manager (Child Safety)Join to apply for the WhatsApp Integrity Operations Project Manager (Child Safety) role at MetaWhatsApp is a fast, simple and reliable way to communicate with anyone in the world. Billions of people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp helps people connect and share no matter where they are in the world.The Integrity Ope team at WhatsApp is dedicated to ensure that those users have a safe, secure and high-quality experience. We are responsible for educating and protecting our users from unwanted/unsolicited messages, media, and phishing attempts. We partner with safety engineers to identify patterns and behaviors using internal tools to mitigate attacks and other violations.WhatsApp Integrity Operations Project Manager (Child Safety) Responsibilities:Manage day-to-day Safety Operations through vendor engagement and process improvement, to improve quality and efficiency outputsInfluence and execute the Safety strategy and drive the operations roadmap cross-functional teams and roadmaps across product, policy, process, systems, data and analytics and drive continuous improvement and step-change innovationGather, analyze and utilize relevant data to develop ways to improve the overall user experience and safetyAnalyze operational data to identify trends and work cross-functionally on solutionsDevelop and maintain key relationships with cross-functional partners in Outsourcing, Policy, Security and EngineeringEffectively plan and manage complex projects from the initial ideation phase through final execution to further our missionParticipate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessaryDevelop end-to-end understanding of Safety and how it affects our communityBe a Safety subject matter expert for the company, and maintain expertise by regularly performing operational core work, handling escalations and quality auditsMinimum Qualifications:Bachelor's degree or equivalent4+ years of work experience in a role involving strategic/analytical initiatives (operations, project management, quality, process optimization experience)Experience operating in and delivering results in an ambiguous environmentExperience with strategically, analytically and creatively evaluating and solving problemsExperience building connections with cross-functional partners and team members through effective communication and collaboration, and in delivering results in a goal-oriented environmentPreferred Qualifications:Experience managing projects or process improvementsExperience in Trust & Safety or Integrity preferredIntermediate knowledge of data tools such as SQL, SAS or other coding languages and or data visualization toolsAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. 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