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Business title customer operations technician intern

Dublin
Internship
Equinix
Operation technician
Posted: 22 January
Offer description

Who are we?
Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.Job SummaryAs a Data Centre Technician Intern, you will be an integral part of our operations team, responsible for maintaining critical facilities infrastructure and delivering exceptional service to our data center customers. We value diversity and strive to provide an equitable work environment, which is fundamental to our company's core values and overall success.ResponsibilitiesCustomer SupportAssist in providing technical support to customers, addressing their queries and concernsCollaborate with the team to ensure timely resolution of customer issuesInstallationsAssist in the installation and configuration of data center equipment and systemsFollow established procedures and guidelines to ensure accurate and efficient installationsMonitoring/AlertsMonitor data center infrastructure and systems to identify and address any potential issuesRespond to alerts and alarms promptly, escalating as necessaryGeneral:Collaborate with the team to perform routine maintenance tasks and inspectionsAssist in troubleshooting and resolving technical issues as they ariseMaintain accurate documentation of activities, including equipment inventory and service recordsSafetyAdhere to safety protocols and guidelines to ensure a secure working environmentReport any safety hazards or incidents to the appropriate personnelQualificationsHigh school diploma, preferably in Electrical/Electronics or a related fieldStrong interpersonal skills with the ability to effectively interact with customersCustomer-oriented mindset, demonstrating seriousness, attention to detail, and rigorWhat We Offer:The opportunity to make a significant impact in a rapidly growing company that values innovation.International career prospects for personal and professional growthCompetitive salary and comprehensive secondary benefits, including complimentary drinks and snacksA company culture that promotes commitment, respect, and enjoyment in the workplaceAt Equinix, we believe in embracing diverse experiences and backgrounds. We encourage individuals who are interested in challenging roles to apply, even if they do not meet 100% of the required qualifications. Your unique perspective and skills are valuable to us. Don't let reservations hold you back from joining our teamEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.

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Business title customer operations technician intern
Dublin
Internship
Equinix
Operation technician
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