WE ARE HIRING FOR A NIGHT MANAGER AT THE GLASSHOUSE HOTELAre you a dedicated hospitality professional with a strong sense of responsibility and a passion for delivering exceptional service? We're looking for a Night Manager to oversee our hotel's operations during night-time hours, ensuring the safety and comfort of our guests while maintaining the highest standards of service.About UsJoin our 4-star, family-owned hotel in central Sligo, renowned for its excellence in customer service and warm, welcoming guest experience. Located along the beautiful Garavogue river, our 116 beautifully designed bedrooms and a dedicated team of 130 staff, we take pride in creating a friendly and memorable stay for every guest.The RoleThis is a full-time position reporting directly to the General Manager. The shift will be from 11pm - 7.30am. The role will be support by the Assistant Might Manager, night porter and the weekend security team.Key ResponsibilitiesResponsible for fire and health & safety during the night, ensuring fire walks are carried out & recordedDelivering excellence in customer service, ensuring every guest experiences is to the highest standard of care, professionalism,and friendlinessBuilding solid relationships with each department to promote teamwork and enhance communication across the businessAssisting the F&B team to serve late drinks & set up for the breakfast shiftProviding efficient room service for guestsCompleting night audit, printing night reports and cashing up night bar tillBuilding and maintaining effective relationships with guests, anticipating their needs where possibleManaging the lobby and entrance during the nightEnsuring public areas are cleaned & left ready for business the following day.How will you stand out from the crowd?Have worked in a similar role for monthsProven ability to deal with challenging situations in a professional but firm mannerConfident in making decisions on the spot and managing changing prioritiesKnowledge of front office & food & beverage systems are also essential in particular HotsoftHave excellent communication skills, capable of engaging confidently with guests ensuring a welcoming and enjoyable experienceBenefitsTraining & Development to support your career progressionAccess to Employee Assistant ServiceFree cark parkingStaff mealsAnnual staff parties and recognition days**All applicants should have a valid work permit.**The Glasshouse Hotel is an equal opportunities Employer