HRIS Service Specialist – SAP MyWorkLifeThe HRIS Service Specialist will play a key role in supporting HR operations by executing HR administrative tasks within the SAP MyWorklife platform. Performs complex tasks independently, supports systems, contributes to process improvements, collaborates cross-functionally.This role is ideal for someone with strong attention to detail, a passion for process excellence, and a solid understanding of HR systems, ensuring accurate and timely processing of employee lifecycle transactions in line with service level agreements.Key ResponsibilitiesExecute HR administrative tasks using SAP MyWorkLife, including onboarding, contract generation, employee data updates, and offboarding.Ensure HR data is gathered, processed, and stored accurately and securely in line with internal policies and local employment legislation.Respond to employee and stakeholder queries via the internal ticketing system (e.g., ServiceNow), ensuring timely and professional resolution.Support the implementation of new processes and system enhancements within SAP MyWorkLife.Maintain documentation and process guides for SAP MyWorkLife transactions.Troubleshoot system issues and provide support to managers and employees (e.g., login problems, workflow errors).Deliver training or create user guides to help stakeholders use MyWorkLife effectively.Participate in audits and reporting activities related to HR data and system usage.Analyse HR data to identify trends and support reporting requirements.Monitor and respond to user information requests in a timely and cost-effective manner.Collate user requirements to inform future system developments and enhancements.Represent HR in system development discussions and ensure relevant HR staff are informed and trained on system updates.Skills & Experience2+ years' experience in HR administration or shared services, ideally within a multinational environment.Hands-on experience with SAP MyWorkLife or similar HRIS platforms (e.g., SuccessFactors, Employee Central).Strong understanding of HR processes and employee lifecycle management.Excellent attention to detail and commitment to data accuracy.Strong communication and customer service skills.Ability to work independently and manage multiple priorities.Experience working with ticketing systems and service level agreements (ideally ServiceNow).Proficiency in Microsoft Office Suite (Excel, Word, Outlook).Fluency in English.Training or experience in SAP HR modules, including SuccessFactors or Employee Central required.