Production Support Engineer – Contract RoleLocation: Dublin (3 days/week on-site)Contract: 6-Month RollingStelfox is hiring aProduction Support Engineeron behalf of one of our Dublin-based clients. This is a dynamic contract opportunity for a skilled engineer to work across multiple domains, including Operational Readiness, Site Reliability Engineering (SRE), DevOps, and ITSM practices.The role spans across several domains and skill areas:Operational Readiness ArchitectLead application health, performance, and capacity planning.Collaborate with development teams for launch reviews and monitoring strategies.Drive zero-downtime deployment frameworks.Site Reliability Engineering (SRE)Ensure scalability and resilience of applications.Conduct blameless post-mortems and optimise incident response.Automate alerts and establish SLOs with development teams.DevOps & AutomationEnhance CI/CD pipelines and operational gating.Promote automation to reduce manual toil.Apply best practices in Chef Infra, Jenkins, and scripting.ITSM PracticesAnalyse platform ITSM activities and provide feedback to improve resiliency.Skills & QualificationsMust-Have:Bachelor's degree in Computer Science or related technical field.Minimum 5+ years of support experience.Strong experience with Linux systems.Familiarity with distributed systems and incident management.Excellent communication skills and a problem-solving mindset.Good to Have:Experience with Chef and Jenkins.Java development experience.Scripting and automation expertise.Knowledge of enterprise monitoring tools such as Splunk.If you are interested in this role, click 'apply' to send an updated copy of your CV toHoney Rathoreor emailfor more details.