Job Summary:
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Manage a portfolio of clients, ensuring their satisfaction with services. Execute commercial strategy and act as facilitator between clients and internal teams.
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Key Responsibilities:
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* Monitor service quality, handle client complaints and escalations.
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* Assist with client projects, maintain up-to-date documentation, and ensure compliance with policies.
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* Represent the company at industry events and potentially handle transactions.
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* Analyze market information, propose tailored solutions to clients, and use satisfaction indicators to analyze and act.
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Requirements:
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* 7+ years of experience in fund management roles.
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* Bachelor's degree or equivalent is required.
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* French language skills are advantageous.
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About the Company:
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The company provides asset servicing across multiple regions and offers various services such as custody, fund administration, and more.