Operations Manager Job
Our hotel is seeking a skilled Operations Manager to lead our night team and ensure smooth hotel operations. The ideal candidate will have experience in a similar role, excellent leadership skills, and a warm personality.
Key Responsibilities:
* Lead the night team to achieve goals and deliver exceptional customer service.
* Manage health and safety procedures, including fire walks and security checks.
* Perform front office duties, such as running night audit reports and checking in/out guests.
* Develop and implement strategies to improve hotel performance and customer satisfaction.
Requirements:
* 2-3 years of experience in a similar role.
* Excellent knowledge of the hotel business and hospitality industry.
* Strong leadership and organizational skills.
* Able to work independently and as part of a team.
Benefits:
* Competitive salary and benefits package.
* Opportunities for career growth and development.
* Chance to work with a dynamic and supportive team.
* Access to Dalata Academy programs and learning tools.
About Us:
We are a leading hotel group committed to providing exceptional experiences for our guests and employees alike. Our company values diversity, inclusion, and employee growth, making us an inclusive employer of choice. If you're passionate about delivering outstanding service and leading high-performing teams, join us in this exciting Operations Manager role.