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Customer development manager

Galway
Bunzl
Customer development manager
Posted: 18 January
Offer description

Customer Development Manager – GalwayWe currently have an exciting opportunity for a Business Development Manager (also referred to as Customer Development Manager) to join our Field Sales team at Bunzl McLaughlin covering the Galway region.This is an exciting opportunity for a sales professional who is keen to grow and develop a sales area within a thriving business.Part of Bunzl plc, a FTSE 100 company, Bunzl McLaughlin is a market leader in the hospitality and catering sectors across Ireland, both North and South. Placing innovation at the heart of its corporate identity since 1894, Bunzl McLaughlin delivers a reputable and unparalleled level of excellence through both product offering and service.At Bunzl, we pride ourselves in offering our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.Being successful in this role means:Having strong communication skills, both written and verbal with the ability to build good working relationships.Previous experience of growing and developing a sales territoryGood listening skills with the ability to show empathy with customers to gain trust and establish rapport.Sales experience within the hotel, restaurant, or catering industry would be advantageous.Being self-motivated and persistent with the drive to succeedMain Responsibilities:Maximise sales and margin in the assigned territoryPopulating customer management information on SalesforceKey lead in managing customer relationshipsMaintain relationships with existing customers and fill any gaps by identifying cross selling opportunitiesIdentify new customer opportunities, creating new customer profiles and win new businessMaintain Territory by creating journey plans to ensure time is best utilisedPromoting exclusive lines, Bunzl Advantage and weekly delivery within scheduleCo-ordinate customer contracts and marginsProviding quotations identifying profitable growth opportunitiesHandling customer issues and queries including any credit notesResponsible for the successful sales growth in line with the Company's objective, overall business plans, and strategiesConducting monthly reviews of the relevant customer pipeline activityExpected to be knowledgeable of market and industry trends, competitors, and leading customer strategiesSkills and ExperienceJoining us as a Customer Development Manager the minimum criteria you will need are:A minimum of 3 years of sales experience within the hospitality sectorHas developed and executed tactical sales plans including quotas and account objectivesHighly organised and has strong effective time management skillsHas demonstrated leadership qualitiesHighly competent and computer literate with all Microsoft Office systemExperience required with utilising sales database tracking programsStrong negotiating skills and capacityStrong written and verbal communication skillsEqually strong listening skillsHighly customer focusedHighly efficientAbility to set policies and remain flexible when customer conditions requireThe RewardsThe successful Customer Development Manager will enjoy a competitive salary depending on experience, plus sales commission, a company car, laptop, and phone, and will also include:29 days holiday (increasing to 34 days with service)Opportunity to purchase additional holidaysCompany Paid Healthcare cash planLife assuranceCompany pensionEmployee assistance programmeEmployee discountsSharesave planLong service awardsEnhanced maternity/paternity payWe are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process, just let us know.Job Type: Full-timeBenefits:Bike to work schemeCompany carCompany eventsCompany pensionEmployee assistance programEmployee discountFree or subsidised travelSick payWork from homeWork Location: On the road

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