We are seeking a reliable and motivated Parts Advisor/ Salesperson to join our team. The role involves both counter sales and phone/email queries, supporting workshop staff, and maintaining inventory levels.
Key Responsibilities:
Greet customers and handle queries at the parts counter, over the phone & email.
Identify required parts using manufacturer systems, diagrams, and catalogues.
Provide advice and support on hydraulic & agricultural parts and accessories.
Order parts and follow up with suppliers to ensure timely delivery.
Receive, unpack, and check deliveries for accuracy and quality.
Assemble hydraulic hoses to support workshop operations.
Assist with general workshop tasks as needed to ensure efficient workflow
Organise and maintain parts storage and displays.
Manage inventory – including stock checks, reordering, and reducing obsolete stock.
Liaise with workshop technicians to ensure correct parts are available for repairs.
Assist in invoicing and processing customer payments.
Maintain a clean and professional working environment.
Skills & Experience Required:
Knowledge of hydraulic hose assemblies, cylinders & components as well as agricultural machinery, and parts essential.
Previous experience in a parts department or sales environment preferred.
Strong communication and customer service skills.
Ability to work well under pressure and manage multiple tasks.
Basic computing skills and applications is required; i.e. emails, Excel, and Sage software.
Strong attention to detail and organisational skills.
A proactive attitude and willingness to learn.
Forklift cert, Safe pass and manual handling cert (In-date).
Full clean driving license.
Job Type: Full-time
Expected hours: 40 per week
Work Location: In person