The Johnstown Estate is a prestigious four‑star luxury hotel located in Enfield, Ireland. With its stunning surroundings and exceptional amenities, the estate offers a unique experience to its guests. As part of our commitment to providing unparalleled service, we are currently seeking a dedicated and experienced Bar Manager to join our team.
Job Summary
We are looking for a skilled Bar Manager to oversee the function bars, Parterre cocktail bar, and the Coach House Brasserie at the Johnstown Estate. As the Bar Manager, you will be responsible for managing all aspects of the bars' operations, ensuring excellent service, maintaining high standards, and contributing to the overall success of our establishment. You will have the opportunity to showcase your leadership abilities, creativity, and passion for delivering exceptional guest experiences.
Responsibilities
Oversee the daily operations of the function bars, Parterre cocktail bar, and the Coach House Brasserie, ensuring smooth functioning, exceptional service, and adherence to established policies and procedures.
Lead and inspire a team of bartenders and bar staff, fostering a positive and collaborative work environment.
Recruit, train, and develop bar staff, providing guidance and support to ensure they deliver the highest standards of service.
Create and maintain comprehensive bar menus for the function bars, Parterre, and the Coach House Brasserie, in collaboration with the Food & Beverage Manager and Executive Chef.
Develop and implement strategies to promote the bars, attract new customers, and increase revenue.
Monitor inventory levels, order supplies, and manage stock control to optimize costs and minimize waste.
Maintain an up-to-date knowledge of industry trends, new products, and emerging cocktail trends, incorporating them into the bar offerings as appropriate.
Ensure compliance with health and safety regulations, as well as licensing laws and regulations.
Develop and implement effective bar operating procedures, ensuring consistency and efficiency in service delivery.
Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
Collaborate with the Events Manager to coordinate bar service for functions and special events, ensuring seamless execution and customer satisfaction.
Work closely with the Chef and Food & Beverage Manager of the Coach House Brasserie to ensure a smooth integration of the bar service.
Conduct regular bar meetings and training sessions to enhance team performance, product knowledge, and customer service skills.
Monitor sales and revenue performance, analyze data, and generate reports for management.
Collaborate with the management team to contribute to the development of overall business strategies and initiatives.
Qualifications and Requirements
Previous experience in a managerial role within a high-volume bar or beverage operation, preferably in a luxury hotel or upscale establishment.
Strong knowledge and passion for mixology, cocktails, and beverage trends.
Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
Proven track record of delivering exceptional customer service and exceeding guest expectations.
Strong organizational and time management abilities, with the capacity to handle multiple priorities in a fast-paced environment.
Solid understanding of bar operations, including stock control, inventory management, and cost optimization.
In-depth knowledge of relevant health and safety regulations and licensing laws.
Exceptional communication skills, both verbal and written.
Flexibility to work evenings, weekends, and holidays as required.
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