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Commercial lines

Engage People Recruitment
Commercial
Posted: 14 November
Offer description

Account Executive - Commercial LinesLocation:Sandyford, DublinWork Model:HybridReports To:Team Lead, Commercial LinesJoin a growing Commercial Lines team where you'll play a key role in managing and developing an established portfolio of clients. This position offers an excellent opportunity for an experienced Account Executive to partner with an Account Director, deliver exceptional client service, and contribute to the continued success of a high-performing brokerage team.Key ResponsibilitiesClient & Sales ManagementManage all aspects of client insurance requirements, including renewals, mid-term alterations, and claims handling in line with company processes.Provide professional account support to Account Directors on commercial client portfolios.Maintain adherence to internal procedures and compliance standards at all times.Monitor and manage aged debt and premium collection effectively.Ensure all audit and management requirements are fully met.Customer Relationship ManagementBuild strong, long-term relationships with clients through trust, transparency, and proactive service.Anticipate client needs and deliver tailored solutions across all commercial insurance lines.Handle customer queries, quotes, and requests efficiently and professionally.Customer Service ExcellenceRepresent the company with professionalism and integrity in every interaction.Take ownership of accuracy and quality in all communications and documentation.Respond to all internal and external requests in a timely and client-focused manner.Team CollaborationWork closely with your designated Account Director to deliver a seamless client experience.Contribute to a supportive, team-oriented environment where targets and goals are shared.Participate in team initiatives that enhance overall performance and client satisfaction.Compliance & Quality AssuranceEnsure all client files meet regulatory and compliance standards.Collaborate with the compliance and management teams to uphold best practices across all activities.RequirementsMinimum CIP qualification (or working toward completion)Strong communication and interpersonal skillsProven ability to work effectively within a team environmentExcellent attention to detail and accuracyAbility to prioritise workload, meet deadlines, and adapt to changeSolid technical and product knowledge in commercial insuranceWell-organised and structured approach to managing multiple client needs

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