RequirementsThis is an environment for experienced leaders who want real ownership, real complexity, and the visibility that comes with running programs that move the company forward5+ years delivering complex, cross‑functional programs end-to-end, including post‑delivery outcome follow‑upDeep delivery‑at‑scale expertise, with the judgement to adapt frameworks to contextStrong working partnerships with Product Management and Engineering leadershipA clear understanding of how product delivery connects to customer value and business resultsComfortable challenging "done" until the outcome lands; builds credibility with stakeholders and welcomes productive frictionStrong command of agile and hybrid delivery models; concise, structured, influence‑led communicationOutcomes‑first; prioritises impact over activityComfortable in ambiguity, and creates structure rather than waiting for itHighly collaborative, with the confidence to push back when delivery drifts from valueStrong bias for action, experimentation, and continuous improvement(Desirable) Experience in Software as a Service (SaaS) or enterprise software environments(Desirable) Exposure to value tracking or outcome frameworks(Desirable) Track record of evolving existing normsWhat the job involvesReports to: PMO LeadSitecore is the leading provider of agentic digital experience software, bringing together content, commerce, and data into one platform that helps brands like American Express, Porsche, Starbucks, and L'Oréal deliver personalised experiences that are powerful, predictive, and dynamicYou’ll work alongside seasoned delivery, product, and engineering leaders on programs that matter to the business and to the world’s most recognised brandsWe’re looking for an outcomes‑first Delivery Program Manager to own complex, cross‑functional initiatives from idea through to realised impact. You'll partner with Product, Engineering, and Business leaders across R&D, translate ambiguous strategy into clear plans, unblock teams across functions, and follow value through to realisation. For you, "done" is the moment the customer and business outcome landsOwn End‑to‑End Program DeliveryDrive complex programs from initiation through to value realisation, with integrated plans across scope, dependencies, milestones, risks, and value assumptionsTranslate product and business objectives into sharp execution plans with measurable outcomesDrive Business Value Realisation (the core focus)Define outcomes, success metrics, and value hypotheses up front with Product and Business stakeholdersTrack adoption, impact, and realised value post release; surface gaps and drive corrective actionLead Across FunctionsCoordinate across Product and Engineering teams, manage dependencies and critical paths, and facilitate program‑level planning and retrospectivesCreate clarity where there is ambiguity, and momentum where there is frictionGovern, De‑Risk, and CommunicateEstablish effective governance and reporting; identify and elevate risks early with clear optionsDeliver concise, outcome‑focused updates to senior stakeholdersRaise the BarSpot systemic delivery and value‑realisation gaps, contribute to APMO standards and playbooks, and embed AI into day‑to‑day coordination and reportingMeasures of SuccessPrograms delivered against committed business outcomesBusiness value realised post‑release (adoption, impact, ROI)Cross‑functional alignment across Product, Engineering, and BusinessEarly surfacing and resolution of risks and dependenciesContribution to APMO maturity and ways of working
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