Quality Manager Role
We are seeking a Quality Manager to lead our quality assurance initiatives and ensure exceptional product quality.
This role will support the implementation, maintenance, and continual improvement of our site's Quality Management System (QMS) and Food Safety Management System (FSMS), including HACCP and GMP. The successful candidate will act as a key contact for audits, inspections, and customer interactions.
* Support the Quality Manager in overseeing QMS and FSMS, including HACCP and GMP.
* Act as a key contact for Accreditation audits, Regulatory audits, Customer audits, and Regulatory inspections.
* Lead the Quality Team in the absence of the Quality Manager, ensuring smooth day-to-day operation.
The ideal candidate will have a degree qualification in Food Science or related discipline, minimum 5 years' experience in a quality role within the food manufacturing industry, and strong working knowledge of HACCP, food safety legislation, and GFSI schemes (BRCGS). Additionally, they will possess excellent communication, interpersonal skills, and presentation skills.
Key Responsibilities:
* Conduct internal audits and support investigations into non-conformances, customer complaints, and product issues.
* Collaborate with Production, Engineering, and R&D teams to maintain and improve product quality.
* Assist in managing traceability systems.
* Own and manage site Pest Control Program: Liaise with external pest control contractors to ensure effective monitoring and resolution of pest activity.
* Ensure pest control compliance with customer, legal, and certification requirements.
* Lead site training and awareness on pest prevention for relevant personnel.
* Own and manage site Cleaning and Hygiene Programme: Liaise with external cleaning contractors to ensure effective cleaning and hygiene standards.
* Ensure effective cleaning schedules, methods, and documentation.
* Validate cleaning processes through swabbing.
* Conduct regular hygiene inspections and cleaning audits of production and support areas.
* Lead, manage, and develop a team of QA's (x4) across the site: To include recruitment and selection, training and development, and performance monitoring.
* Assist with the development and participate in site Food Safety Culture and Food Defence activities.
Personal Competencies:
* Excellent communication, interpersonal skills, and presentation skills.
* Strong attention to detail and problem-solving abilities.
* Leadership skills with the ability to motivate and support a team.
* Well-organized with good time management and the ability to multitask under pressure.
Professional Requirements:
* Degree qualification in Food Science or related discipline.
* Minimum 5 years' experience in a quality role within the food manufacturing industry.
* Strong working knowledge of HACCP, food safety legislation, and GFSI schemes (BRCGS).
* Strong working knowledge of key retailer standards.
* Competent in root cause analysis, risk assessment, and continuous improvement tools.
* Proficient in Microsoft Office and quality management systems.