Overview
Customer Advisor with Danish for TV streaming provider (Relocation to Warsaw, Poland)
Responsibilities
* Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
* Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
* Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
* Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.
Our Requirements
* Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
* Customer-Centric Mindset: Prioritize the customer experience in every interaction.
* Language Maestro: Fluent in Danish (C1) and proficient in English (B2/B2+).
* Administrative & Tech Proficiency: Possess strong administrative and technical skills.
We Offer
* Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 4 weeks of accommodation.
* Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
* We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
* Skill Development: Gain new skills through comprehensive training programs.
* Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
* Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service
Industries
* Telecommunications
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