Key Role: Training Lead
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The Training Lead will play a pivotal role in supporting the electronic health record (EHR) implementation across Ireland. The successful candidate will be responsible for leading the planning, coordination and execution of all training activities within the scope and governance of the Cram programme.
This includes identifying and engaging with stakeholders, establishing and managing a dedicated training team, ensuring responsibilities are clearly defined and aligned with programme milestones.
Closing collaboration with other workstream leads is required to ensure that training efforts are fully integrated with change management, communications and clinical risk strategies.
The role requires strong knowledge of adult learning principles, instructional design and eLearning tools, as well as excellent interpersonal, communication and presentation skills.
* General Accountabilities:
* Leading the planning, coordination and execution of all training activities within the scope and governance of the Cram programme.
* Identifying and engaging with stakeholders, establishing and managing a dedicated training team and ensuring responsibilities are clearly defined and aligned with programme milestones.
* Collaborating closely with Stream and Workstream leads, workstream members, change management and communications teams.
Key Responsibilities:
Developing and leading the comprehensive training strategy and roadmap for all internal and external user groups impacted by the Cram EHR implementation.
Assessing training needs across departments, user roles and care settings and aligning training plans with go-live timelines, system readiness and operational workflows.
Defining training success metrics and KPIs to monitor adoption and effectiveness.
Working closely with stream leads, workstream leads and operational leaders to ensure alignment of training content with workflows and system design.
Overseeing or participating in the creation of training materials, including eLearning modules, classroom guides, tip sheets, videos and quick-reference tools.
* Requirements:
* Bachelor's degree in Training/Development, Health Informatics, clinical services or a related field.
* Minimum 3-5 years of experience in training, education or change management within a healthcare setting.
* Experience with MEDITECH Expanse training or other major EHR systems (e.g. Epic, Cerner).
* Strong knowledge of adult learning principles, instructional design and eLearning tools.