We are seeking an energetic and innovative Supermac's/Papa John's Team Leader for M3 Services, Mulhuddart, Co. Dublin.
M3 Services prides itself on creating an excellent customer experience with its positive team and working environment.
We require a team leader to join our franchise at our site at M3 Services Mulhuddart, Supermac's/Papa John's.
This is a full time role and flexibility to work weekdays + weekends is required.
Key Responsibilities as our Team Leader
* Lead the Supermac's/Papa John's Team and ensuring the department maintains the highest levels of Quality, Service and Cleanliness.
* Training, developing and driving the team to deliver positive customer experience.
* Ensuring food is prepared, presented and served to the highest standard
* Continuously bringing forth new ideas to increase sales and standards of the department.
* Roster shifts and take overall responsibility for the operational running of Supermac's/Papa John's.
* Create a positive working environment within the Supermac's/Papa John Team and motivate and monitor the team so they are fully competent in their roles
* Achieve all KPI's and targets set by the Management. Ensure all HACCP documentation is up to date. Excel through annual health and safety audits.
* To ensure that all complaints are dealt with immediately, promptly and efficiently.
Employee Benefits:
60% Staff Discount
Employee Referral Scheme
Free On-site staff parking
Excellent Career Progression Opportunities
Bike to Work Scheme
The successful candidate must possess:
* Customer Focus - awareness that the customer comes first. You must have a passion for delivering excellent levels of service
* Be able to address and resolve customer concerns.
* Excellent knowledge of HACCP hygiene systems and food safety.
* Personal Drive - you don't need to be told what to do. You know what is required to succeed and you go about doing it.
* Great attention to detail.
* Integrity - honesty is the best policy when it comes to team work, and respect for everyone who you come into contact with, colleagues and customers alike.
* Teamwork - you get on great working in a team. You know when you are required to lead and follow
*** At this time we do not require the assistance of recruitment agencies***