Administration Scheduler
Blanchardstown & Inner-City Home Care is a not-for-profit home care company operating in parts of Dublin 1, 7 & 15.
We support people to stay happy at home by delivering quality home care.
Role Overview
The Administration Scheduler works with our team to deliver the support required to effectively arrange care for our service users.
You will coordinate call scheduling, manage data, supervise leave, and support the efficient operation of the business.
Key Responsibilities
Schedule calls and roster carers to meet Service User needs outlined in their Home Care and Support Plan.
Screen, handle, and forward incoming calls and queries from service users, employees, public, and visitors.
Maintain, correct, collate, validate, and process data accurately.
Manage annual and sick leave while ensuring care continuity.
Carry out additional duties as required to support business operations.
Qualifications & Skills
Previous scheduling experience is an advantage.
Good telephone manner and excellent communication skills.
Proficient in Microsoft Office (Excel, Word, Outlook).
Enjoy working in a busy environment.
Full training will be provided.
Benefits & Working Hours
Permanent contract after successful 6-month probation.
23 days annual leave.
Time off in lieu for additional hours.
Career progression opportunities.
Employee Assistance Programme and training support.
Monday – Friday
8:30 am – 4:30 pm
Occasional on-call monitoring.
Location
North Road, Finglas, Dublin 11
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