Join to apply for the Account Executive, Commercial Lines - Broking (Cork) role at The Ardonagh Group.
The purpose of this role is for an experienced Account Executive to work within a dynamic team setting. The role entails working on commercial accounts with an Account Director and managing and developing an established commercial book of business.
Reports To: Team Lead, Commercial Lines.
Key Internal Relationships
* Regional Manager & Regional Director
* Account Directors
* Account Executives
Key External Relationships
* Customers
* Insurance companies
* Credit Management
Sales and Activity Management
* Responsible for client insurance requirements including inviting, securing and documenting renewal as well as mid‑year alterations and claims handling in line with agreed protocols and procedures.
* Provide account support to Account Director(s) on clients.
* Ensure agreed processes are followed in all matters.
* Manage aged debt and premium collection.
* Comply with all management audit requirements.
Customer Relationship Management
* Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments.
* Deal with any issues that customers may have with queries, quotes etc.
Customer Service
* Portray a professional image to meet or exceed customer service standards.
* Take personal responsibility for delivering the highest level of accuracy and quality in your work.
* Deal with requests and enquiries from customers, staff and management in a professional and timely manner.
Team Collaboration
* Work closely with designated Account Director.
* Work as part of a team environment to ensure all customer needs are met.
* Work together to ensure the team is on track to meet monthly and yearly targets.
Compliance
* Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards.
Requirements
* Minimum CIP Qualification.
* Candidate must demonstrate the ability to work in a team environment.
* Strong communication skills are essential.
* Possess a positive, can do attitude with the ability to adapt to and embrace change.
* Attention to detail.
* Possess the ability to manage deadlines & prioritise workload.
* Demonstrate good technical & product knowledge.
* The ability to prioritise workloads and adapt to unforeseen events.
* A good degree of personal organisation and a structured approach to time and resource management.
Person Specification
* Previous Open I experience.
* Proficient in Office, including Outlook, Word & Excel.
* Friendly and assertive manner on the phone.
* Ability to develop relationships with insurers and clients.
* Willingness to learn & develop.
* Strong work ethic.
Location: Little Island, County Cork, Ireland. Salary: €70,000.00-€85,000.00.
#J-18808-Ljbffr