This role involves managing income protection and specified illness claims, ensuring compliance and prioritizing customer satisfaction. We're seeking a Protection Claims Specialist to join our team.
Duties & Responsibilities:
* Assessment and review of income protection and specified illness claims
* Case management of income protection claims, working with clients and clinical providers to develop rehabilitation and recovery plans
* Identifying cases with potential for claim recovery and providing support as required
* Managing cases to an outcome, including return to work, termination, or continued payment
* Dealing with appeals on claim terminations, including referrals to regulatory bodies
Skills & Experience:
* Proven experience in income protection and specified illness claims
* QFA qualification essential; Diploma in Life & Disability Claims desirable
* Excellent interpersonal and communication skills
* Well-organized, able to manage multiple tasks, self-motivated with strong leadership qualities
What You'll Get:
* A competitive market-leading salary, dependent on skills, experience, and qualifications
* Generous pension, annual performance-related bonus, and pay review
* Holiday allowance of 25 days plus bank holidays, with the option to buy/sell up to 5 additional days
* Health and dental insurance contributions after six months
* Cycle to Work benefit scheme and tax-saver travel scheme
* Family-friendly leave policies and employee assistance programme
* Up to 40% discount on Aviva products and discounts for friends and family
About Us:
We're committed to creating an inclusive environment where everyone feels welcome, regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity, or caring responsibilities. We offer flexible working arrangements, smart working, and career progression opportunities.