Job Title
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About the Role:
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* Lead a team of dedicated professionals to deliver exceptional customer service and maintain high operational standards.
* Take ownership of daily shop operations, managing workflows and ensuring procedures are followed efficiently from opening to closing.
* Assist in implementing business strategies by managing stock levels and analyzing profit and loss performance.
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Key Responsibilities:
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1. Manage staff rosters to ensure adequate shift coverage and optimize team scheduling for operational efficiency.
2. Maintain strong communication with team members and senior management, fostering a supportive and collaborative workplace atmosphere.
3. Monitor and assess individual and team performance, offering regular feedback and coaching to encourage growth and maintain high service standards.
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Requirements:
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* A minimum of 5 years' experience in a supervisory or management role, leading teams in a retail or customer-facing environment.
* Proven leadership skills with the confidence to guide and inspire others to perform at their best.
* Strong commercial awareness and ability to drive performance and operational improvements within a shop setting.
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Benefits:
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* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* A positive and inclusive working environment.
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About Us:
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We are a dynamic retailer seeking an experienced Deputy Manager to join our team. If you have a passion for delivering exceptional customer service and leading a team to success, we would love to hear from you.
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