Overview
Senior IT Engineer
at
Activision
/ Demonware.
The role reports to Demonware located in Dublin, Ireland and is responsible for supporting, managing and maintaining the IT infrastructure for worldwide teams.
The candidate should be able to provide support across IT areas including application support, help desk, asset management, monitoring, data storage and backup, and participate in special IT projects.
The successful candidate will diagnose and resolve problems quickly in a studio environment and communicate effectively with a wide variety of teams and users.
Responsibilities
Manage network infrastructure
Solve issues and outages
Take a lead technical role in server, storage, network and VM planning, configuration and maintenance
Take a lead technical role in special IT projects, such as research, migrations and deploying new products
Manage AD / Entra ID / LDAP / Google Workspace, as well as various IAM tools (2FA / PRMFA, OKTA, RADIUS)
Manage cloud-based tools (Azure, GCP, AWS, M365, Slack, Pagerduty)
Set up and support tools for endpoint management and protection, update management, and configuration management (MS Intune, MS Defender, WU4B / MEMCM, ABM / Jamf)
Assist in developing and updating IT policies
Ensure that all deployments adhere to GIS compliance and policies
Provide documentation for configurations and procedures
Provide mentorship and support to other IT team members
Be a strong advocate and practitioner of AI productivity tools (Copilot, ChatGPT)
Global desktop support for on-site users in multiple offices as well as remote users
User account and workstation set up (software and hardware)
Qualifications
Detailed understanding of Windows, Linux and Mac environments
Previous experience managing Atlassian applications (Confluence, JIRA)
Previous experience with server, storage, and network administration
Experience managing Entra ID / AD / LDAP and productivity services (M365, Google Workspace)
Experience with cloud services (Azure, GCP, AWS)
Ability to configure and deploy virtual machines, containers and bare-metal services
Strong scripting and automation skills
Strong technical documentation skills
A team player with superb communication and interpersonal skills
Ability to take a lead role in complex technical projects and deliver on them
Prior experience supporting studio game development preferred
Experience with game development kits preferred
Experience with Kubernetes an advantage
Our World
At Activision, we strive to create iconic brands in gaming and entertainment.
We deliver unrivaled gaming experiences for players worldwide and are home to franchises such as Call of Duty, Crash Bandicoot, Tony Hawk's Pro Skater, and Guitar Hero.
We aim to be an inclusive company with diverse teams driving innovation.
Equal Opportunity
We're an equal opportunity employer and value diversity.
We do not discriminate on race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or other characteristics.
We provide reasonable accommodations during the application process and welcome applicants from all backgrounds.
Legal and Accessibility
We are committed to providing reasonable accommodation to individuals with disabilities.
If you require accommodation to apply for an open position, please email
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