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We have a fantastic opportunity for a smart and enthusiastic person to join our international conference management team in Dublin, to learn all aspects of the role of an International Conference Manager. Ultimately the opportunity exists to develop into a Senior Event Director delivering large scale international conferences for multinational Corporate Clients across the globe.
ABOUT US
Our Global Events Team delivers five-star Conference and Destination Management service to clients around the world. We work closely with our local partner conference companies in the key European conference hubs and we also operate events in Asia, Middle East and USA as our clients require.
AREAS OF RESPONSIBILITY
This role supports our Senior Operations team in the professional delivery of international conferences for our multinational corporate client base. The Event Executive is a key person in the planning team, ensuring all delegate information and requirements are captured in an efficient and accurate manner. The Event Executive is involved at all stages of the event planning and delivery process working with our senior team to gain broad and varied experience across many clients and international conference destinations. The role involves periods of international travel.
EVENT OPERATIONS
• International travel required, delivering customer support and on-site registration
• Building and designing virtual event platforms (training provided)
• Take ownership of the daily management of event registration platforms to ensure smooth delegate experiences and accurate data handling.
• Support the build and design of virtual event platforms, including dedicated event apps (training provided).
• Create and maintain content updates for event websites.
• Daily interaction with delegates dealing directly with large volumes of delegate queries via email and phone and effectively managing workloads
• Management of delegate databases and hotel accommodation blocks
• Creation and management of event abstract submission sites where required (training provided)
• Financial reconciliation of delegate payments (supported by the Finance Manager)
• Working with internal and external providers such as AV, catering, design and digital as required
• Assisting in the logistical planning and execution of successful live and virtual events in Ireland and abroad.
• Planning and onsite ground transportation management
• Handling multiple projects concurrently
• Enhancing client & supplier relationships
• Working collaboratively as part of a team
REQUIREMENTS (ESSENTIAL)
• Minimum 2 years experience in an events/customer service/administration orientated role
• Fluency in written and spoken English
• Have strong attention to detail with an eye for execution
• Proficient with the Microsoft Office package (particularly Excel) and a high level of computer/IT literacy
• Show a natural proactive approach to achieving deadlines and solving problems.
• Ability to deal with large volumes of delegate/customer queries and effectively manage workloads
• Excellent interpersonal, oral and written communication skills
• Strong negotiation skills and great inter-personal skills
• A natural team player capable of inspiring confidence in both clients and their colleagues
NOT ESSENTIAL
• Experience with registration systems/other systems (Aventri/Cvent/Event Pro/WordPress or similar) is desirable but not essential as training will be provided
• Awareness of business AI Technology such as ChatGPT, Perplexity, Claude etc, and a willingness to become proficient in the necessary platforms to support this business.
WHAT IS IN IT FOR YOU?
• Attractive basic salary to reflect the quality of the candidate, with a generous bonus to reward success
• Extensive opportunities for international travel
• You will be part of a company that has an established global reach and a broad client portfolio
• You will be given every opportunity and support to develop this role to meet your own aspirations in line with company strategy
• You will be a member of the core team in this company at a key stage of growth and will be well positioned to benefit from the success
• You will be part of a fun, strong, driven and ambitious team
• Your work will be fully supported by very experienced operational teams both at our head office in Dublin and across the global venuesworld.com partner network
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Events Services
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