Sales Coordinator Role Overview
The Sales Coordinator position is a crucial role within our organization, responsible for facilitating seamless sales processes and ensuring customer satisfaction. As a key member of the team, you will play a vital part in coordinating closing paperwork with internal teams, liaising with purchasers, and building strong relationships with buyers, site teams, and contractors.
Key Responsibilities:
* Coordinate sales closing paperwork with internal teams (BCAR, site, architects, engineers) and external solicitors.
* Liaise with purchasers regarding contracts, snagging, sale closings, and day-to-day queries.
* Build and maintain strong relationships with buyers, site teams, and contractors to ensure timely completion of works.
* Collaborate with Agents to manage CRM updates and handle general inquiries.
* Support the Aftercare Team with key handovers and other closing-related tasks.
* Manage shared inboxes and multiple requests while keeping CRM systems up to date.
* Attend site visits and daily meetings/calls as required; take minutes and provide administrative support.
* Handle customer complaints professionally and efficiently.
* Create and receipt purchase orders (POs) as needed.
* Generate and circulate CRM reports for the wider team.
Requirements:
* Experience in a similar role within a fast-paced environment.
* Attention to detail and an ability to prioritise tasks.
* Proficiency in MS Office and MS Excel.
* Highly motivated to work in a fast-paced environment.
* Strong time management and organisational skills.
* Flexibility in a team environment and a willingness to take on extra work as required.
Benefits:
* Competitive salary.
* Comprehensive health insurance for you and your dependents.
* Contributory pension scheme.
* Access to our Digital Gym.
* Hybrid work set up.
* Employee Assistance Programme.
* Performance related bonus.
* Regular compensation reviews.
* Long term illness cover.
* Paid maternity leave, as well as paternity leave for fathers.
About Us:
We are an equal opportunities employer and welcome applications from suitably qualified candidates from all sections of the community.