Senior Analyst, Network OperationsOur Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networksbine to deliver a unique set of products and services that help people, businesses andernments realize their greatest potential.
Title and Summary
Senior Analyst, Network Operations
Overview
• The Load Balancer Operations Team is responsible for the entire lifecycle of the platform, including the Analysis, Patching, and Operational Support of all load balancer configurations at MasterCard.
• The primary responsibility of a Load Balancer Operations Analyst is ensuring infrastructure configurations and monitoring capabilities adhere to MasterCard standards, processes, availability requirements, and best practices.
• Requires a deep understanding of load balancer hardware, networking, security and tools used to monitor, test and troubleshoot those technologies.
• This is a "hands on" role that monitors and ensures load balancer stability achieves uptime across the Mastercard enterprise network.
• Do you enjoy solving infrastructure troubleshooting problems?
• Are you the type of person that will drive troubleshooting sessions and multiple teams in the best direction instead of the easiest?
Role
• Interact with the engineering and project teams to transform business and technical requirements into load balancer monitoring strategies.
• Support the creation of solutions with high level of innovation, cost effectiveness, high quality and faster time to market.
• Contribute to the overall strategy and manageplex issues within functional area of expertise.
• Develop and maintain automation around troubleshooting and overall stability of load balancer instances and configurations.
All About You
• Expert at Internet / data center architecture and monitoring standards
• Expert at load balancers and web application firewalls
• Network Connectivity - IPv4, IPv6, port assignment
• Experience with one of the following technologies: Citrix NetScaler, HA Proxy, AVI and F5 BIG-IP products preferred
• Expert at SSL and digital certificates
• Experience with load balancing HTTP/HTTPS
• Web and Middleware experience preferred
Responsible for multiple aspects of life cycle of the load balancing platform, including the Monitoring, Patching, and Building of all load balancer configurations at MasterCard. As part of the Load Balancer Operations Team Engineers are engaged to help troubleshoot and diagnoseplex problems in multiple aspects of the Masterecard Global Enterprise network. The primary responsibility of a Load Balancer Operations Engineer ensures infrastructure monitoring strategies adhere to MasterCard standards, processes, availability requirements, and best practices. Requires a deep understanding of load balancer hardware, networking, security and tools used to monitor, test and evaluate those technologies. This is a "hands on" role that is responsible for leading troubleshooting sessions and driving these sessions to resolution. A key responsibility of this position is to provide training to Operations staff to educate and better position these teams for support ofplex environments. Collaborate with Business Operations and Service Delivery teams to architectplex network design solutions epassing end-to-end application architecture that scale for strategic growth.
Position requires a Bachelor's degree, or foreign equivalent, in Electrical Engineering, Information Technology or related, and 5 years of experience in the job offered, or as Platform Architect or related. Alternatively, employer will accept a Bachelor's degree or foreign equivalent and seven (5) to ten (7) years of progressively responsible experience. Qualifying experience must include:
Experience:
- Experience with TCP/IP protocolmunication.
- Linux Kernelmand for troubleshooting purposes and network trouble diagnostics
- Interact with the development and project teams to transform business and technical requirements into load balancer architecture design.
- Develop monitoring solutions with high level of innovation and cost effectiveness.
- Contribute to the overall strategy and manageplex issues within functional area of expertise.
- Develop and maintain automation around build and deployment of load balancer instances and configurations.
Experience in multi-cloud environments that include public, private and hybrid clouds.
- Experienced at Internet architecture and project delivery
- Experienced at load balancers and web application firewalls
- Experience with AGILE/SCRUM project management methodologies
- Network Connectivity - IPv4, IPv6, port assignment
- Familiar with version control systems like GIT or SVN
- Experience delivering agile projects utilizing end to end CI/CD pipelines
- Expert at SSL and digital certificates
- Expert with load balancing HTTP/HTTPS
- Implement enterprise Internet connectivity
- Network diagnostics, BGP, SNMP, SSH technologies
- Project management methodology
- Strong verbal and writtenmunication skills
- Self Starter with demonstrated listening skills
Skills:
- Business Acumen (Experienced)
-mercial Focus (Experienced)
-puter and Platform (Experienced)
- Future Focus (Experienced)
- Global Perspective (Experienced)
- Infrastructure (Experienced)
- Innovation and Thought Leadership (Experienced)
- IT Business Process (Experienced)
- IT Security (Experienced)
- People Leadership (Experienced)
- Personal Influence (Experienced)
- Project Management (Experienced)
- Technical Documentation (Experienced)
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networkses with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
1. Abide by Mastercard's security policies and practices;
2. Ensure the confidentiality and integrity of the information being accessed;
3. Report any suspected information security violation or breach, and
Job ID R-248562