TTM Healthcare Solutions is recognised as the largest healthcare talent solutions specialist in Ireland We are looking for a dedicatedCandidate & Customer Success Representativeto join our dynamic healthcare recruitment team. This role plays a crucial part in ensuring the smooth execution of daily operations, from candidate placement to ongoing engagement and satisfaction. This role will be based in our Ennis HQ for a fixed term period of 12 months. Responsibilities: Candidate Placement & Management: Monitor client shift requests and translate them to shift bookings utilising our shift fulfilment technology. This can include managing ad-hoc shift requests as well as weekly/monthly rosters Manage candidates' bookings, process shift cancellations and find replacements to reduce the impact on fulfilment Proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work Keep candidates' records up to date in all systems following the standard operating procedures Work with candidates to maximise availability utilisation and improve overall candidate experience and utilisation Work closely with the onboarding team to ensure new hires are utilised and booked into shifts Proactively engage with candidates who have no future bookings or availability submitted Collaborate with consultants to address any candidate concerns or challenges. Client Communication & Management: Liaise with healthcare organizations to acknowledge all shifts request providing timely updates on shift requests and filled rosters Liaise with healthcare organisations to provide updates on booking cancellations as well as confirmed candidate replacements Collaborate with consultants to address any client concerns or challenges. So What makes us different? Why just have a job when you can have an experience? Why settle for a career when there's an exciting journey ahead? Bringing cutting edge, creative practices, our goal is to make a positive impact on everyone who works with us. We're here to share world-class employee experiences - so every day we create, innovate and collaborate. And if it's not fun, we're not doing it right We reward high performance - 75% of our Leadership Team have been promoted from within our company. Realising and unleashing the potential within ensures our tribe of people are the linchpin to our success. Alongside highly competitive base salaries and market leading commission structure we also offer the following: Wellbeing- Up to 27 days' annual leave, with additional leave for those with 5+ and 10+ years' service. Plus, an additional day off for our birthday We also have an active Sports and Social Club, from team building events, pizza days and Tapas Thursday Reward- We offer a joint-contribution pension scheme. Also, we celebrate success through monthly Fun Fridays and annual events Health- Fully subsidised Healthcare scheme along with a suite of programmes across our wellness & diversity platform. Learning & Development - We tailor and develop specific training plans for your career progression. Access to World Class Sales Training Family - We also contribute to Paternity & Maternity leave. TTM Healthcare Solutions is an Equal Opportunities Employer Skills: Organisation Communication Customer Service Time Management