The Role My client, a well-established Irish eCommerce retailer, is seeking an experienced Content & Category Lead to take ownership of website trading performance, category management, and content operations. This is a management-level role suited to someone who has led teams within an Irish eCommerce or online retail environment and understands how content and category strategy drive commercial performance. You will lead a team responsible for product and website content while owning category performance across the online store. This role combines people leadership, commercial category management, and eCommerce trading optimisation. Tasks & Duties Team Leadership & Performance Management Lead, manage, and develop a team of content executives (direct reports) Set KPIs, manage workflow, and ensure delivery to commercial deadlines Conduct performance reviews and drive continuous improvement Implement structured processes to improve output quality and efficiency Category Ownership & Trading Take full ownership of assigned product categories from a commercial and content perspective Optimise product listings to drive conversion, AOV, and revenue growth Monitor trading performance and identify opportunities to increase sales Work closely with buying, merchandising, and senior leadership teams Website & Content Governance Oversee product catalogue accuracy, structure, and completeness Ensure best-in-class product page standards across all categories Identify and implement improvements to website UX and product presentation Maintain high standards of compliance, brand tone, and consistency Cross-Functional Collaboration Partner with Marketing, SEO, and Buying teams to support campaign activity Align content and category strategy with broader commercial objectives Experience, Knowledge & Qualifications Minimum 3-5 years' experience in an Irish eCommerce or online retail environment Proven experience managing a team with direct reports (minimum 2+) Strong background in category management, online trading, and product catalogue ownership Experience working with CMS, ERP, or PIM systems in a live retail environment Demonstrated ability to drive commercial performance through website optimisation and merchandising Confident using KPIs, reporting, and data insights to inform decisions and improve results Experience improving team processes and operational efficiency within an ecommerce function Currently based locally with full legal working rights and able to commute to North Dublin (office-based) For further information please contact Sabrina at FRS Recruitment Skills: content creation people management coaching & mentoring SEO strategy category management
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